Terms of service
Terms of Service
Last updated: March 16, 2026
OVERVIEW
This website is operated by GWEN’S GLOW JEWELRY INC. Throughout the site, the terms “we”, “us” and “our” refer to GWEN’S GLOW JEWELRY INC.
GWEN’S GLOW JEWELRY INC. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, then you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction in the use of the Service.
A breach or violation of any Terms will result in an immediate termination of your access to the Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and may involve transmissions over various networks.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service without notice at any time.
We also reserve the right to correct any errors, inaccuracies, or omissions, including pricing errors, and to cancel orders placed for products listed at an incorrect price.
SECTION 5 - PRODUCTS OR SERVICES
Online Availability: Certain products may be available exclusively online through the Site and may have limited quantities.
Customization: Certain items may be made-to-order or customized. Customized or engraved items, including items ordered with specific diamond specifications, may not be eligible for return or exchange except where required by applicable law or as stated in our Return Policy.
Appearance: Due to differences in display screens, lighting conditions, and the natural characteristics of gemstones, the appearance of products may vary slightly from images shown on the Site.
Sizing: Customers are responsible for selecting the correct ring size and product specifications before placing an order.
Sales Limitation: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
SECTION 6 - BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us at our sole discretion.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account information so that we can complete your transactions and contact you as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we neither monitor nor control.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Certain content or services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites.
SECTION 9 - USER COMMENTS AND SUBMISSIONS
If you send us comments, suggestions, proposals, or other materials, you agree that we may use them without restriction.
We are under no obligation to maintain comments in confidence or to compensate you.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions.
We reserve the right to correct errors or cancel orders if information in the Service is inaccurate.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site for unlawful purposes, to violate laws, infringe intellectual property rights, upload malicious code, or collect personal information of others.
We reserve the right to terminate your use of the Service for violating these rules.
SECTION 13 - DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, your use of the Service is at your sole risk.
The Service and all products delivered to you are provided “as is” and “as available” without warranties of any kind.
SECTION 14 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, in no event shall GWEN’S GLOW JEWELRY INC. be liable for any indirect, incidental, consequential, special or punitive damages arising from your use of the Service.
SECTION 15 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless GWEN’S GLOW JEWELRY INC. and its directors, officers, employees and affiliates from any claim arising out of your breach of these Terms.
SECTION 16 - TERMINATION
These Terms remain effective unless terminated by either you or us. We may terminate your access to the Service immediately if you violate these Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us regarding the use of the Service.
SECTION 18 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time by posting updates on this page.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
GWEN’S GLOW JEWELRY INC.
Richmond, BC, Canada
Email: info@gwensglow.com